Refund, Return & Replacement Policy:
At Texo Lifestyle, we want you to love every purchase you make with us. However, if something isn’t quite right, we’ve made our return and replacement process simple, hassle-free, and customer-friendly.
✅ Free Returns & Replacements
- You can return or request a replacement within 15 days of receiving your order.
- Returns and replacements are absolutely free – no hidden charges.
📦 Conditions for Return/Replacement
To be eligible for a return or replacement, please ensure:
- The product is in its original condition (unused, unwashed, and undamaged).
- The product has all original tags, labels, and packaging intact.
- Apparel should not show any signs of wear.
🔁 Replacement
- If you received a wrong size, color, or defective item, we will replace it with the correct one at no extra cost.
- In case the item is out of stock, you can choose an alternative product of the same value, or opt for a refund.
💳 Refunds
- Refunds will be processed to your original payment method once the returned product passes quality checks.
- It may take 7–10 business days for the refund to reflect in your account, depending on your bank/payment provider.
✨ Our goal is to ensure a smooth shopping experience – because at Texo Lifestyle, your satisfaction comes first.
